Recognize a Team Member

STAR Service Quiz

  1. Who does Star Service start with?

  2. Which one is NOT a Service Standard?

  3. Which is a Safety Behavior?

  4. Which one shows that I am ready to represent VCU Health?

  5. Choose the comment/question that depicts the STAR Service Behavior, Relationships:

  6. Which of the following statements is NOT applicable to VCU Health’s General Image Standards?

  7. Which behavior is NOT a Service Behavior?

  8. Is the following statement true: The Common Purpose is the shared goal of every VCU Health team member. It is how we feel about our personal role in the patient, visitor, and team member experience. It is the central mindset of the organization that is expressed through every interaction.

  9. If you have a STAR Service question who can you call?